Protocols have been shown to reduce patient distress and improved standardization and communication. As well as providing efficient health care delivery.
Lilia G. Ashe is the founder of Saludable Latina women’s Health and Wellness. And certified PCSS Project Coordinator. She has provided her expertise and knowledge to talk about standardizing new protocols in health care settings.
What are the new protocols for health care settings?
“Health care protocols are an effective way to reduces stress while improving clinical patient care. I believe all health care settings evaluate new and existing policies to enhance new protocols that can be effective in improving standardization and communication in clinical health care settings. New protocols are based on a variety of factors, but in particular, to the COVID-19 pandemic, new health care protocols had to be placed rapidly for public health safety.
Every hospital, clinic, and provider office will have a different protocol set in place in order to help during a medical crisis. But, even if the clinical practices have the best protocols in place the health care system can fall short under extreme pressures like a pandemic for several reasons such as not enough medical staff, shortage of medical equipment and protective gear, and much more. The goal during a pandemic is to keep everyone safe on an hourly and day to day basis. Therefore new protocols will constantly be evaluated to enhance patient care as well as keep the medical practice running.” said Ashe.
Why is it challenging to develop new protocols in Health Care?
“Developing new protocols can be challenging because medical procedures are tied to policies as well as if it’s just one set of medical leadership members who don’t perform the task and/or role in the health care setting, it leaves room for error. Therefore, it is crucial to developed and practice plans that include all staff members of practice staff to review the workflow, discuss what change is being addressed, and invite members to input to promote an active and responsive feedback loop.” said Ashe.
In your opinion, what are the best standardization practices to improve patient care during COVID-19?
“The best standardization practice to improve patient care during COVID-19 is to document workflows, and/or process mapping. These two techniques are a great way to capture the current need for daily and sometimes hourly changes practices are experiencing with the recent COVID-19 crisis. The advantage of mapping a process as a group of interrelated steps is that you document the process from multiple perspectives in order to enhance medical service, patient care, and see real-time changes work effectively.” said Ashe.
Follow Lilia G. Ashe:
Podcast: Saludable Latina Women’s Health and Wellness (Spotify, Soundcloud, Apple Music, etc.)
Email Lilia: [email protected]
Stephanie Clavel is a Media Production Artist, Journalist, and Curator specializing in travel tips, lifestyle interviews, and the impact the Coronavirus is having on healthcare workers and people worldwide.